Marketing/Sales: |
|
We are NOT dependent on one customer or a few customers. |
|
We have a consistent sales system that leads to steady increases in sales. |
|
We profitably grow our market share year-after-year. |
|
We have identified our key niches in the industry and are using a coordinated strategy to service those customers. |
|
Operations: |
|
Our employees deliver service with consistent quality. |
|
We have effective operational systems and customer record-keeping in place. |
|
Our employees take complete responsibility for projects. |
|
Our information technology resources contribute toward success. |
|
Financial: |
|
The owners of the company receive consistent income. |
|
We have sufficient working capital. |
|
Our financial records are automated. |
|
My personal expenses are separate from my business expenses. |
|
Our customers pay their bills on time. |
|
Management/Human Resources: |
|
We are able to find good management talent to expand our business. |
|
We have a process that identifies and develops future business leaders. |
|
We communicate excellently with employees, customers, and suppliers. |
|
Our employees are committed to the business. |
|
We can find and keep the right employees. |
|
Our employees cooperate with each other and work as a team. |
|
Our employees’ performance objectives are linked to key business metrics. |
|
Best Practices: |
|
We have good time management skills and have strong organization. |
|
We effectively manage email, voicemail, phone calls, mail, expenses, etc. |
|
We consistently implement the “best practices” in our industry. |
|
We have systems that consistently keep the CEO and/or partners accountable. |
|
We excel at working “in” the business and “on” the business. |
|
Strategy: |
|
We consistently grow into new and more profitable markets. |
|
We have a creative forum for making key decisions. |
|
The business can operate without the owners, allowing us regular vacations. |
|
We focus sufficient time on the most profitable segments of our business. |
|
We are able to replicate our business model to grow the company effectively. |
|